Average Rating: 
|
. BT 100 Digital Baby Monitor
from: BT
October 31, 2007
Five stars for the product, no stars at all for BT's customer support.
The product is great - I've owned a cheaper baby monitor and it wasn't worth having because of interference. This one has all the features you need and you don't have to listen to buzzing all evening!
But... the one I bought was faulty - the mute feature wouldn't turn off (intermittently) so the baby yelled and we heard nothing. BT offer an email support service which they simply ignore and a helpline number which (while free - they've changed it from 0870: good!) isn't answered within any reasonable time. So buy the product, check it works (took us 2 weeks to be sure ours didn't) and be comforted by the fact that Amazon has a great returns process ... Read More:
|
|